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Meeting New Horizons (MNH) is a not for profit Community Interest Company aimed at delivering projects and services that are of benefit to local communities.

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About us

Founded in 2011 by Hull CVS, MNH was established as a subsidiary arm aimed at utilising the parent company’s extensive experience of delivering community projects and supporting the VCSE sector in Hull, and extending this benefit across the Yorkshire and Humber region.

In its short history, MNH has been successfully awarded a number of major public sector contracts, and has delivered a number of positive projects in Doncaster, North Lincolnshire and the East Riding, that have covered VCSE sector support, welfare to work programmes and health and social care projects.

Surpluses generated by MNH are used to support Hull CVS in delivering its services to support the ongoing development of the VCSE sector.

MNH’s Current Portfolio of services include:

Healthwatch East Riding of Yorkshire

Healthwatch is the independent consumer champion for people who use health and social care services.

Each Local Authority are of England has their own statutory Healthwatch service and Meeting New Horizons is the provider of Healthwatch East Riding of Yorkshire.

What is Healthwatch?

The role of Healthwatch is to find out people’s experiences of health and social care services with a view to making sure they are meeting people’s needs, and to suggest or call for improvements where needed based on people’s experiences.

Healthwatch is there to listen to local communities and provide them with the information and advice they need to get the support they deserve and to demonstrate how by speaking up, their experiences can make a difference.

Healthwatch have the legal power to make sure that people’s voices are heard by the government and those running services. As well as seeking the public’s views ourselves, we also encourage services to involve people in decisions that affect them. Our sole purpose is to help make care better for people.

In summary, Healthwatch is here to:

Healthwatch logo
Help people find out about local care.
Healthwatch logo
Listen to what people think of services.
Healthwatch logo
Help improve the quality of services by letting those running services and the government know what people want from care.

Our Impact

Healthwatch delivers wide-ranging and focused activities to engage directly with our local communities. It is important to us that we listen to their needs and capture their experiences so we are able to work with those who commission and provide local services to enact the changes needed the most.

Visit Healthwatch East Riding of Yorkshire’s website for more information.

Volunteering

Healthwatch volunteers help contribute to the work of Healthwatch do by supporting their local communities and services. They are local people who have an interest in health and social care, and who want to ensure that the services available are the best they can be.

Whilst some Healthwatch volunteers have previous experience working in the health and social care sector, many join Healthwatch because they want to find out more about how the system works, or because they have had personal experiences using local health and care services.

If you would like to know more about volunteering with Healthwatch, please visit their Volunteering page.

Healthwatch further afield

Hull CVS also oversee the delivery of Healthwatch in Hull.

Visit our Healthwatch Kingston upon Hull page to find out more.

Healthwatch North East Lincolnshire

Healthwatch is the independent consumer champion for people who use health and social care services.

Each Local Authority are of England has their own statutory Healthwatch service and Meeting New Horizons is the provider of Healthwatch North East Lincolnshire.

What is Healthwatch?

The role of Healthwatch is to find out people’s experiences of health and social care services with a view to making sure they are meeting people’s needs, and to suggest or call for improvements where needed based on people’s experiences.

Healthwatch is there to listen to local communities and provide them with the information and advice they need to get the support they deserve and to demonstrate how by speaking up, their experiences can make a difference.

Healthwatch have the legal power to make sure that people’s voices are heard by the government and those running services. As well as seeking the public’s views ourselves, we also encourage services to involve people in decisions that affect them. Our sole purpose is to help make care better for people.

In summary, Healthwatch is here to:

Healthwatch logo
Help people find out about local care.
Healthwatch logo
Listen to what people think of services.
Healthwatch logo
Help improve the quality of services by letting those running services and the government know what people want from care.

Our Impact

Healthwatch delivers wide-ranging and focused activities to engage directly with our local communities. It is important to us that we listen to their needs and capture their experiences so we are able to work with those who commission and provide local services to enact the changes needed the most.

Visit Healthwatch North East Lincolnshire’s website for more information.

Volunteering

Healthwatch volunteers help contribute to the work of Healthwatch do by supporting their local communities and services. They are local people who have an interest in health and social care, and who want to ensure that the services available are the best they can be.

Whilst some Healthwatch volunteers have previous experience working in the health and social care sector, many join Healthwatch because they want to find out more about how the system works, or because they have had personal experiences using local health and care services.

If you would like to know more about volunteering with Healthwatch, please visit their Volunteering page.

Healthwatch further afield

Hull CVS also oversee the delivery of Healthwatch in Hull.

Visit our Healthwatch Kingston upon Hull page to find out more.

Healthwatch North Lincolnshire

Healthwatch is the independent consumer champion for people who use health and social care services.

Each Local Authority are of England has their own statutory Healthwatch service and Meeting New Horizons is the provider of Healthwatch North Lincolnshire.

What is Healthwatch?

The role of Healthwatch is to find out people’s experiences of health and social care services with a view to making sure they are meeting people’s needs, and to suggest or call for improvements where needed based on people’s experiences.

Healthwatch is there to listen to local communities and provide them with the information and advice they need to get the support they deserve and to demonstrate how by speaking up, their experiences can make a difference.

Healthwatch have the legal power to make sure that people’s voices are heard by the government and those running services. As well as seeking the public’s views ourselves, we also encourage services to involve people in decisions that affect them. Our sole purpose is to help make care better for people.

In summary, Healthwatch is here to:

Healthwatch logo
Help people find out about local care.
Healthwatch logo
Listen to what people think of services.
Healthwatch logo
Help improve the quality of services by letting those running services and the government know what people want from care.

Our Impact

Healthwatch delivers wide-ranging and focused activities to engage directly with our local communities. It is important to us that we listen to their needs and capture their experiences so we are able to work with those who commission and provide local services to enact the changes needed the most.

Visit Healthwatch North Lincolnshire’s website for more information.

Volunteering

Healthwatch volunteers help contribute to the work of Healthwatch do by supporting their local communities and services. They are local people who have an interest in health and social care, and who want to ensure that the services available are the best they can be.

Whilst some Healthwatch volunteers have previous experience working in the health and social care sector, many join Healthwatch because they want to find out more about how the system works, or because they have had personal experiences using local health and care services.

If you would like to know more about volunteering with Healthwatch, please visit their Volunteering page.

Healthwatch further afield

Hull CVS also oversee the delivery of Healthwatch in Hull.

Visit our Healthwatch Kingston upon Hull page to find out more.

North Lincolnshire Direct Payments Service

In North Lincolnshire we provide a wrap around service for the users of the Direct Payment system for children.

Our service includes every aspect to help you navigate your way through this social care support and employing a Personal Assistant for a child; be it a member of the family or another individual who you choose to employ to provide the support needed.

When referred to our service, families will receive:

  • A personal consultation to explain all aspects of direct payments to ensure the service fully meets the needs of the family, either in the clients home or at a preferred meeting point.
  • Advice on how best to use direct payments and information on all options available to clients and potential costings of different care pathways.
  • Advice on recruitment and access to a library of essential documents, such as contracts, terms and conditions and holiday request forms.
  • Support with current employment legislation and record keeping including the completion of timesheets and HMRC paperwork.
  • Advice on managing staff including sick pay, maternity/paternity pay, disciplinary and dismissal issues.
  • Payroll processing delivered by a dedicated team member who is responsible for providing ongoing support and advice.
  • Review meetings with our family liaison team to monitor the progress of the family while using direct payments.
  • Support with next steps as children reach an age to be transferred to adult services, and aiding a smooth transition.
If after reaching adulthood, the family still wishes to utilise this service, we can continue to do so at a low cost rate.

Enquiries

For any enquiries, please contact us on 01482 324474 or via the contact form below:

Macmillan Benefits Advice and Advocacy Service

About us

After 12 incredible years of delivering the Macmillan Benefits Advice and Advocacy Service in Doncaster, we are writing to inform you
that the service will be closing on 31st May 2026.

During this time, the service has supported thousands of people affected by cancer, helping them navigate complex benefits systems, secure
vital financial support, and access the advocacy they needed at some of the most challenging moments in their lives. We are immensely proud of the impact the team has made and the difference this service has brought to individuals,
families, and the wider community.

As part of our wind‑down process:

 – We will continue to accept limited referrals until 15th May 2026, dependent on team capacity and restricted to SR1 referrals only, due to
the limited time remaining before the service closes.

 – Any cases still open at the point of closure will be managed sensitively, with appropriate handover arrangements in place.

 – All other clients will receive written communication confirming the closure of the service, case closure, and signposting to alternative
support such as the Macmillan Support Line and Citizens Advice.

After 31st May 2026, people in Doncaster impacted by cancer and seeking welfare benefits advice can contact the Macmillan Support Line, Citizens Advice, or other local support services.

We take this opportunity to acknowledge the dedication and compassion of the team, whose commitment over the past 12 years has made a meaningful difference to so many people across Doncaster.

We would also like to express our sincere thanks to all referrers, partner organisations, and the many people we have supported over the past 12
years. Your trust, collaboration, and commitment have been central to the success and longevity of this service.

If you have any questions during this transition period, please contact the team using the usual details up until 31st May 2026.

Macmillan Cancer Information and Support Service

Address: St John’s Information and Support Centre Weston Road Balby Doncaster DN4 8JS

Telephone: 03000 214853

Email: rdash.macmillan-info-doncaster@nhs.net

Please note: Our service now operates Monday to Thursday, 9am to 4pm, and we can only accept appropriate referrals from your Clinical Team or Macmillan Information Support Service.

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